If I disable the on-board audio then the app plays on the DAC, which means it's a problem with the Spotify app. The only thing the app says is 'this song is not available, you can play it if you import it.' But even songs that are locally stored on the computer won't play. Spotify uses a freemium model, offering a basic service free of charge while enticing customers to upgrade to a paid subscription plan that includes mobile applications and advertising free stream. Spotify is available for multiple platforms including Windows, OS X and Linux as well as iPhone, iPad, Android, Blackberry and Windows Phone. I Bet You They Won't Play This Song On The Radio, a song by Monty Python on Spotify We and our partners use cookies to personalize your experience, to show you ads based on your interests, and for measurement and analytics purposes.
For steps to play Spotify on your device, check out Spotify on speakers and sound systems.
If you need help, pick your connection type below for troubleshooting tips.
If Spotify Connect isn’t working for you, make sure:
Your speaker or sound system is supported by Spotify. You can check this at Spotify Everywhere or with the device’s manufacturer.
Your speaker or sound system is on, and connected to your WiFi network (it may have a connection indicator light).
If this is the first time playing to the speaker/sound system from your phone/tablet, make sure they're both connected to the same WiFi network. (I.e. if your device’s connected to 4G instead of WiFi, it probably won't work.)
You have the latest version of Spotify on your device.
All devices' software is up-to-date. If you don't know, check with your devices' manufacturer for how to check and update the version software.
You're not trying to play local files. These are not supported by Spotify Connect.
If you’re still having trouble after those checks:
Restart the Spotify app.
Close any other apps you’re not using.
Restart your devices.
Restart your WiFi.
If possible, try a different WiFi connection on the device you're playing from (i.e. your mobile or tablet).
If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider/manufacturer for help.
For help getting started with your voice activated speaker, check out Voice Assistants.
For a better experience, make sure your speaker is linked to your Spotify account. Most speakers have apps you can configure to set Spotify as your default music service, check out the manufacturer's support site for help. Note: You can link and unlink your Spotify account at any time.
If you’re still having trouble, make sure:
The device you're playing from is connected to the same WiFi network as your speaker. If you're using a Bluetooth connection, check out the section below for help.
Your speaker software is up-to-date.
You have the latest version of Spotify on your device.
For help on voice commands, check the manufacturer's support site.
If your Bluetooth connection isn't working, make sure:
The Bluetooth devices are within 1 meter (3 ft.) of each other, and away from WiFi routers, personal computers, microwave ovens, refrigerators, etc (to avoid radio wave interference).
There’s no obstacle in the way of the Bluetooth communication. If a device is in a case, you may need to remove it.
Both devices have sufficient charge or power.
Turn off the Bluetooth function of other nearby Bluetooth devices. Note: Some Bluetooth audio devices can’t connect to multiple source devices at a time. Be sure to disconnect any current connections to use it with another device.
Close Spotify while establishing the connection.
Close any other apps you’re not using.
Once you’ve checked the above, try restarting the connection:
Turn off the Bluetooth on your speaker or sound system.
With the Bluetooth settings on your device with the Spotify app switched on, delete the information of the speaker or sound system. Tip: The setting to delete is often called ‘forget’.
Turn Bluetooth off and back on for your device with the Spotify app.
Turn the Bluetooth on your speaker or sound system back on.
Allow approximately 20 seconds for your device to detect your speaker or sound system. Once it appears, select it to pair.
Open Spotify and play something. The sound should now come from your speaker.
Didn't work?
Depending on your speaker or sound system, you may need to select it as the default for the device you’re playing from or configure the connection to allow media sharing. Look for those options in the Bluetooth settings for the device you’re playing from (i.e. your mobile or tablet).
If the problem persists, check out the support site for the manufacturer for help.
If your aux or USB cable isn't working, check the manufacturer's guide to ensure you have the correct cable for your device. If you do, you could maybe try a different one in case it's damaged.
You can also try these alternative ways to play Spotify to your speaker or sound system:
If you’re having trouble with Spotify and your Chromecast Audio device, make sure:
The device you're playing from is connected to the same WiFi network as your Chromecast Audio.
Your Chromecast Audio software is up-to-date.
You have the latest version of Spotify on your device.
You're not trying to play local files. These are not supported by Chromecast Audio.
If you’re still having trouble after those checks:
Restart the Spotify App.
Close any other apps you’re not using.
Restart your Chromecast Audio app.
Restart your devices.
Restart your WiFi.
If possible, try a different WiFi connection.
For more troubleshooting tips, visit the Google Chromecast Audio support site.
If AirPlay isn't working for you, make sure:
All devices are on the same WiFi network.
All devices' software is up-to-date. If you don't know, check with your devices' manufacturer for how to check and update the version software.
If you’re still having trouble after those checks:
Restart the Spotify app.
Close any other apps you’re not using.
Restart your devices.
Restart your WiFi.
If possible, try a different WiFi connection.
If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider or Apple AirPlay for help.
For steps on how to play Spotify on your TV, check out Spotify on TV.
To see if your TV supports the Spotify app, go to the app store on your TV and search for Spotify. If your TV isn't listed, you can upgrade it with a soundbar or streamer that supports Spotify Connect.
For more info on the types of devices Spotify is available on, check out Spotify Everywhere.
Play directly from the TV app
If the Spotify TV app isn’t working for you:
Make sure your TV is connected to the internet.
Check your internet connection is strong. Try playing something else to test it.
Check your TV app store for any updates to the Spotify app.
Check your TV's software is up-to-date. If you don't know, check with the manufacturer for how to check and update the version software.
Check your TV is supported by Spotify. You can check this at Spotify Everywhere or with the device’s manufacturer.
Still not working?
Restart your TV.
Restart your WiFi.
Delete the Spotify app, then reinstall it onto your TV.
If possible, try a different WiFi connection.
If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider or device manufacturer for help.
Play from a phone or tablet
If Spotify Connect isn’t working for you:
Make sure your TV is supported by Spotify. You can check this at Spotify Everywhere or with the device’s manufacturer.
If this is the first time playing to the TV from your phone/tablet, make sure they're both connected to the same WiFi network. (E.g. if your device’s connected to 4G instead of WiFi, it probably won't work).
Make sure you have the latest version of Spotify in your device.
Check all devices' software is up-to-date. If you don't know, check with your devices' manufacturer for how to check and update the version software.
Check you're not trying to play local files, as they aren’t supported by Connect.
Still not working?
Restart the Spotify app.
Close any other apps you’re not using.
Restart your devices.
Restart your WiFi.
If possible, try a different WiFi connection on the device you're playing from (i.e. your mobile or tablet).
If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider or device manufacturer for help.
If AirPlay isn't working for you:
Make sure all devices are on the same WiFi network. (E.g. if your device’s connected to 4G instead of WiFi, it probably won't work).
Make sure all devices' software is up-to-date. If you don't know, check with your devices' manufacturer for how to check and update the version software.
Still not working?
Why Won't My Spotify Play
Restart the Spotify app.
Close any other apps you’re not using.
Restart your devices.
Restart your WiFi.
If possible, try a different WiFi connection.
If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider or Apple AirPlay for help.
Spotify Won't Play On Laptop
If you’re having trouble with Spotify and your Chromecast device:
Check the device you're playing from is connected to the same WiFi network as your Chromecast. (E.g. if your device’s connected to 4G instead of WiFi, it probably won't work).
Make sure your Chromecast software is up-to-date.
Make sure you have the latest version of Spotify in your device.
Check you're not trying to play local files, as they aren’t supported by Chromecast.
Spotify Won't Play Unless App Is Open Android
Still not working?
Restart the Spotify app.
Close any other apps you’re not using.
Restart your devices.
Restart your WiFi.
If possible, try a different WiFi connection.
For more Chromecast troubleshooting tips, you can visit Google’s Help Centre.
If the problem persists, you may need to perform further troubleshooting on your device or WiFi connection. Check out the support sites for the service provider or device manufacturer for help.